Patient Safety Information

Questions or Concerns?

Hackensack Meridian Health‘s hospitals are licensed by the New Jersey Department of Health and Senior Services and fully accredited by The Joint Commission, an independent quality organization which recognizes the efforts of organizations to provide high-quality care. Accreditation by The Joint Commission indicates that we comply with these standards and are constantly striving to improve our services.

If you have any concerns about the patient care or safety in the Medical Center, please contact the patient representative at 732-897-7440 so we can promptly and directly address them. If your concerns cannot be resolved by the Medical Center, you can also contact the Department of Health Complaint Hotline at 1-800-792-9770 or The Joint Commission at 1-800-994-6610 or via e-mail at